Contact Us

If you need customer support, please feel free to send an email (Sales@TheRachelBrand.com) or text (716-440-9068).

Please understand that phone calls are not accepted for any reason.

Our normal operating hours for customer service are Monday-Friday 9am-9pm & Saturday 11am-7pm.  

Address changes are not accepted once an order is placed.

We are no longer responsible for the item once it has received it's first scan from the carrier.

All sales are final.