ALL deposits are non refundable with NO exceptions. 


No changes to your order can be made once I start working on it. 


Production times are subject to change. 


Customer has 2 weeks from date of completion to pay remaining balance before item can be sold to someone else


If customer wants the item after 2 weeks, they must begin the ordering process over with a new deposit


Exchanges on non-customized items are accepted. Please contact us to start the exchange process. Items can also be exchanged for other items of equal value with no additional charge, less value with a partial refund, or more value with customer covering the difference. 


Due to the nature of custom work, all custom sales are final. 


Paying for an item is agreeing to the terms that come with it.